Christina R.

Christina R. has extensive experience in revenue assurance and customer relations, currently serving as a Revenue Assurance Business Operations Specialist at Alectra since September 2011. Responsibilities include analyzing data, identifying operational trends, and collaborating with cross-functional teams to enhance efficiency and customer experience. Previous roles at Alectra include CC&B and Emerging Technologies Specialist, Lines Technical Administrator, and Client Relations Coordinator, where efforts focused on system support, project management, and assisting customers in financial need. Christina also has experience as a Customer Service Representative at PowerStream Inc. and holds a B.A. (Hons.) in Labour Studies from both McMaster University and the University of Wollongong.