Ion Ahmed, C.E.T, B.Tech, has been serving as a Meter Data Management Specialist at Alectra since April 2009, focusing on the oversight of meter to cash setups for complex utility accounts and providing support for residential and small commercial suite metered accounts. Previous roles at Alectra include Acting Meter Data Management Supervisor, where Ion acquired supervisory and management experience, and AMI Technical Analyst, responsible for administering the Advanced Metering Infrastructure and maintaining data integrity. Key achievements encompass the procurement and implementation of new Smart Metering software, alongside extensive training in Canadian privacy laws related to customer data protection. Ion's earlier experience as a Level 1 Hosting Specialist at SunGard Availability Services included providing server software support. Educational credentials comprise a Bachelor of Technology in Computing and Information Technology from McMaster University and an Advanced Diploma in Telecommunication Technology from Sheridan College.
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