Kirsten Messam

Kirsten Messam is a professional with diverse experience in customer service and fraud analysis. Currently serving as a Meter Records Clerk and previously as a Customer Service Representative at Alectra since May 2021, Kirsten has demonstrated strong skills in managing customer transactions and ensuring service efficiency. Prior experience includes a role as a Taxpayer Services Agent with the Government of Canada, and as a Fraud Analyst at CIBC, where responsibilities involved monitoring transactions to mitigate fraud risks. Additionally, Kirsten worked as an Automotive Service Advisor at Humberview Volkswagen. Educational qualifications include a Bachelor's degree in Criminal Justice/Police Science from Sheridan College, earned between 2015 and 2017.