Tracy L.

Tracy L. has extensive experience in customer service and administrative roles, currently serving as an Engineering Clerk at Alectra since October 2022, where responsibilities include managing customer inquiries and ensuring timely communication. Previous experience includes working as an Administrative Assistant at Arkbro Industries, overseeing account receivables and payables, and assisting with financial statements. Tracy also completed an internship as an Administrative Assistant at the Colombian Consulate, supporting office operations and document organization. Earlier roles as a Customer Service Representative at Grupo Bancolombia and Teleperformance involved delivering personalized service, closing sales, and ensuring customer satisfaction. Tracy holds a Bachelor of Business Administration from Universidad EAFIT and a diploma in Accounting and Business Management from Humber College.