Patrice M Jackson

Patrice M Jackson is a seasoned training and development professional with extensive experience in the healthcare and customer service sectors. Currently serving as a Training Specialist at Aledade, Inc., Patrice assesses training needs and designs targeted programs for the Patient Engagement Support Team. Previous roles include Operational Trainer at Versant Health, where instructional materials were developed to enhance customer interactions, and Training and Development Specialist at Johns Hopkins HealthCare, facilitating onboarding processes. With a background in quality assurance at UnitedHealth Group, Patrice has led training and auditing teams, consistently utilizing data to drive improvements. Education includes a high school diploma from Western Senior High School and additional studies at universities including the University of Baltimore and the University of Phoenix.