Lucas Baldwin is an experienced IT professional currently serving as a JOC System Administrator II at Aleut Federal since August 2023, where responsibilities include IT administration, system upgrades, and client support. Prior to this role, Lucas worked as a Senior JOC Communications Technician at Apex Systems, providing IT services based on the ITIL framework. Lucas's background also includes nearly a decade of service in the US Army, progressing through various leadership roles such as Operations Supervisor and Team Leader, where duties involved training and professional development for soldiers. Lucas holds a Bachelor's degree in Computer Software Engineering from the University of Maryland Global Campus, completed in 2023, and further professional training from ACI Learning.