Sumeet Maheshwari

Channel Sales and Support Manager (APAC) at Aleyant

Sumeet Maheshwari has a diverse work experience starting from 2006. Sumeet started as a Customer Care Executive at Wipro, where they worked for Friends Provident, handling insurance processes and transferring funds. From 2008 to 2011, they worked as a Customer Relation Officer at Lotus Distributors, representing Bharti Airtel and assisting customers with bill details, new postpaid plans, and collections. At Convergys from 2011 to 2014, they served as a Specialist Technical Service Officer, troubleshooting Outlook clients and guiding customers in migrating to Office365. In 2014, they joined Aleyant as a Senior Technical Support Specialist, providing technical support for e-commerce website creation and customizing business cards. Sumeet later became the Software Support Manager for Asia-Pacific, Africa, and the Middle East, handling customer support and managing a team. In December 2020, they took on the role of Channel Sales and Support Manager (APAC) at Aleyant, working with channel partners to promote products, attending print expos, and ensuring customer success and retention.

Sumeet Maheshwari completed their Bachelor's degree in Microbiology from Bharti Vidhyapeeth, starting in 1999 and finishing in 2002. Prior to that, they attended St. Pius HSc School from 1985 to 1999, where they studied Biology, Chemistry, and Physics at the high school level. Sumeet also obtained a certification in Agile Project Management and Agile Delivery from Udemy in November 2022.

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Timeline

  • Channel Sales and Support Manager (APAC)

    December, 2020 - present

  • Software Support Manager (Asia-Pacific, Africa and Middle East)

    June, 2017

  • Senior Technical Support Specialist

    December, 2014