Maria Xiarchou possesses a strong background in customer experience and relationship management, exemplified by roles such as Customer Experience Services Manager, CRM & Loyalty Manager, and Consumer Relationship Manager at AB VASSILOPOULOS. Additionally, Maria has experience in customer service with Goody's S.A. Academically, Maria holds a Master of Science in Quality Management from the University of Sunderland and a Bachelor's degree in Business Administration and Management from the Technological Educational Institute of Athens.