Sandy Esber

Sandy Esber is a seasoned marketing and customer experience professional with over a decade of experience across various organizations. Currently serving as a Customer Experience Senior Specialist at Alfa Telecommunications since April 2013, Sandy has led the design and implementation of several company-wide programs that enhanced customer satisfaction and Net Promoter Score. Previous roles include Competitive Intelligence Specialist at Alfa Telecommunications, where Sandy developed actionable insights and social media guidelines, and Marketing Executive at Mike Sport, where responsibilities encompassed creating marketing plans, managing budgets, and leading a brand ambassador program. Earlier experiences included marketing coordination positions at OJAMCO and Medi Resto, contributing to market studies and customer satisfaction analysis. Sandy holds a BA in Advertising & Marketing from Saint Joseph University of Beirut and a Lebanese Baccalaureate in General Sciences from Sainte Famille Francaise Fanar.