Annalisa Ciccia has extensive experience in sales and customer service, currently holding the position of Key Account Sales at ALFATHERM SPA since March 1996, where responsibilities include managing client orders and complaints and developing pricing for new products. Prior to this role, Annalisa served as a Customer Service Representative, handling orders, complaints, and offers, as well as participating in international trade fairs. Earlier in their career, Annalisa worked as a Sales Assistant at Dufrital S.p.A. Dufry group from April 1993 to October 1995, focusing on support for foreign customers, direct sales, cash register management, and inventory control. Annalisa holds a Maturità Linguistica from Liceo Linguistico Alessandro Manzoni Gallarate, completed in 1989.
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