Trung Hoang

Trung Hoang is a Salesforce Administrator at biBERK, a Berkshire Hathaway Company, where Trung has successfully managed a Salesforce organization with over 350 users and achieved a 75% reduction in average ticket response time. With experience in optimizing business processes, improving data quality, and enhancing automation, Trung collaborates with end users and assists Business Analysts in various initiatives. Additionally, Trung is a member of the Talent Stacker Salesforce Career Development Program, participating in workshops and certification prep to further enhance Salesforce skills. Previous roles include Tax & Retirement Operation representative at TD Ameritrade, Member Safety and Recovery Consultant at LinkedIn, and other positions that demonstrate expertise in client support, regulatory compliance, and operational efficiency. Trung holds a Bachelor of Business Administration in Corporate Finance from the University of Nebraska-Lincoln.