Simon Santoso is an experienced Telecommunications Architect and Technical Implementation Engineer at Alfred Health since March 2011, specializing in modernizing network infrastructure and telephony systems, including upgrades to VoIP across various network tiers. Prior roles include Telecommunications Engineer, where Simon maintained diverse telecommunications environments, ensuring efficient operation of a wide range of technologies such as Cisco Unified Communications and paging systems. Simon's background also includes work as an IT Consultant at ITswitch Pty Ltd and Service Desk Engineer at Computerheads. Academic qualifications encompass a Bachelor of IT System Administration from RMIT University and a degree in Computer Systems Networking and Telecommunications from the Canberra Institute of Technology.