Youssef Mahmoud

Youssef Mahmoud, MBA, is an experienced operations manager in information technology with a strong focus on ERP program management. Currently serving as the Operations Manager at ALI BIN ALI since October 2015, Youssef successfully managed a comprehensive four-year implementation of Oracle E-Business Suite, ensuring integration across various business functions. Prior to this role, Youssef held multiple positions at Ali Bin Ali Technology Solutions, including Operations Manager and Head of Applications Implementations and Support Services, where responsibilities included directing service delivery, establishing project structures, and implementing ITIL processes. With a robust background in project management and operational support dating back to 1997, complemented by educational credentials from the American University of Beirut and Alliance Manchester Business School, Youssef demonstrates a commitment to enhancing organizational efficiency and service quality.