Munaf A.

Munaf A. is an accomplished Information Technology Operations Manager currently at Bay Medical Management, LLC, where responsibilities include leading IT services to support clinical and business operations, overseeing infrastructure and helpdesk teams, and ensuring system reliability and user support. Previous experience includes a role as Senior Information Technology Manager at Peet's Coffee, managing internal IT support and strategic planning, and as Helpdesk Support Manager at Subway, overseeing daily support operations and training staff. Additional positions include Helpdesk Support Supervisor at Prudential Financial and Executive Technical Support for SAP's CEO and Executive Board. Munaf holds a Bachelor's degree in Computer Science from Al-Hadba'a University College and multiple IT certifications, including Information Technology Project Management and ITIL v3.