Idel Lopez is currently the Support Engineering Manager at Alianza, Inc., a role they have held since 2025. Prior to this, Idel served as Support Engineer Manager at Microsoft from 2021 to 2025, after working at Metaswitch Networks as a Customer Care Manager from 2008 to 2016. Their earlier experience includes positions as a Sr. Tech Support at Cedar Point Communications and Integral Access, Inc., and as a System Sales Engineer at Tellabs de Mexico. Idel began their career as an Engineer at ITESM from 1995 to 1997.
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