Alida
Engineering · Full-time · Vancouver, Canada
Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like BuzzFeed, LinkedIn, and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.
Interested in improving the security of a Cloud-based SaaS application?
This may be the job for you!
The Cloud team is responsible for the architecture, development and implementation of the infrastructure used by our applications. We build the full stack: servers, operating system, and application delivery units. The team works directly with our Development teams to deploy deeply integrated products. As we build out our CXM SaaS platform, the team will be part of building out exciting, cutting edge solutions on AWS. The Cloud Security Engineer role is a cross functional role helping our Cloud Infrastructure, Security and Development teams to secure our SaaS application. This role will work with the Cloud Team to prioritize and implement solutions to improve our platform’s security and respond to security issues if they arise.
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Alida
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Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. With the Alida Total Experience Management (TXM) Platform, leading brands like HBOMax, Adobe, Red Bull, and J.Crew turn their customer truth into action to power exceptional customer, employee, product, and brand experiences. Founded over 20 years ago, Alida helps the world’s largest brands improve their total experience with its team of 500+ experts across 11 countries.