Alexandra Crossley

Alexandra Crossley is an accomplished professional with extensive experience in customer success and account management. Currently serving as Vice President Customer Success & General Manager EMEA at Alida since September 2020, Alexandra has held several senior roles, including Vice President, Customer Success (EMEA) and Senior Director, Strategic Accounts. Prior to Alida, experience included senior positions at Vision Critical from January 2013 to September 2020, where Alexandra was instrumental as Senior Director, Strategic Accounts and held various leadership positions in customer success and services. Additional experience includes roles at The Lounge Group and Crosbie Communications. Educational qualifications encompass a Bachelor’s degree in Italian from the University of Bristol and Master’s degrees in International Marketing Communications from both London Metropolitan University and ESCEM Poitiers.