Alida
Nathalie Walsh is an experienced professional in customer success and design, holding the position of Director of Customer Success at Alida. Previously, Nathalie served as a Senior Customer Success Manager and a Senior Key Account Manager at Zilingo, along with a role as Customer Success Manager at NuORDER. Additional experience includes a position as Design Director at MGT and Fashion Designer at Mgt Industries Inc. Nathalie earned an Associate of Arts and Sciences degree in Fashion/Apparel Design from the Fashion Institute of Technology, with studies spanning from 2007 to 2011.
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Alida
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Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. With the Alida Total Experience Management (TXM) Platform, leading brands like HBOMax, Adobe, Red Bull, and J.Crew turn their customer truth into action to power exceptional customer, employee, product, and brand experiences. Founded over 20 years ago, Alida helps the world’s largest brands improve their total experience with its team of 500+ experts across 11 countries.