Kanak Khatri possesses a diverse background in operations and customer service, currently serving as a Clinical Coordinator for TMF Operations at Alimentiv since July 2022, where responsibilities include document processing, adherence to coding procedures, and audit preparation. Previous experience includes roles as Assistant Manager at Tim Hortons, where Kanak effectively reduced cash variances, and as a Customer Service Advisor at Concentrix, achieving a 20% reduction in resolution times and a 30% increase in customer satisfaction. Additional experience includes optimizing service and waste management at ONroute and managing office finances at Touchstone Educationals. Kanak holds a post-graduate diploma in Operations Management and Health System Management from Fanshawe College, as well as a Bachelor’s degree in Dentistry from Rajasthan University of Health Sciences.
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