Paul Mullan

Paul Mullan is an accomplished professional with extensive experience in customer service and operational management within the energy sector. Currently serving as the Manager of New Customer Fulfilment at Alinta Energy since July 2015, Paul has a proven track record of leading teams in various capacities, including managing quality assurance, customer advocacy, and the successful transition of customer services during significant projects. Prior roles include leadership positions at AGL Energy and Powerdirect, where Paul managed customer service teams and developed strategies to enhance customer experiences across multiple markets. With a strong foundation in service delivery and operational excellence, Paul has consistently driven business growth and operational improvements throughout their career.