Ben Freger is an experienced Information Technology Analyst currently providing technical support for All Care VNA, Hospice & Private Home Care Services and Computrition, Inc. Since October 2021, Ben has assisted 200 end-users with troubleshooting, hardware, software, and network issues, while also managing user accounts and collaborating on IT projects. Ben's expertise includes configuring Active Directory, transitioning to Azure Active Directory, and implementing security setups such as Multi-Factor Authentication. Ben holds a Master's degree in Information Technology from the University of Massachusetts Lowell, expected in August 2024, and a Bachelor's degree in Information Technology from the same institution, awarded in 2023.
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