Philip W. is an experienced IT professional currently serving as a Global Operations Center Analyst for PPG at All Lines Technology since February 2023, where responsibilities include monitoring over 5000 servers, analyzing server alerts, and collaborating with IT teams to ensure seamless operations. Philip previously worked as a NOC Analyst for the University of Pittsburgh from May 2022 to February 2023, focusing on network monitoring and incident management while maintaining clear communication with customers and team members. Additional experience includes roles in various technical and customer service positions at Peloton Interactive, ADT, uBreakiFix, iCracked Inc., GameStop, Mosaic, CVS Health, and ClearCall Solutions, showcasing a diverse skill set in installation, repair, and operational support. Education includes ongoing training at 100 Devs and previous educational experiences at Udacity and the Community College of Allegheny County, as well as a high school diploma from Liberty High School.
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