Deborah Duffy

SVP, Virtual Health & Access at Allegheny General Hospital

Deborah (Deb) Duffy, MPA, FACHE, is AHN’s senior vice president of virtual health and clinical access. In this role, Ms. Duffy leads all virtual and clinical access initiatives at AHN, helping to expand AHN’s service capacity in high-demand specialties by developing and implementing strategies to improve care access and the experience of AHN patients overall. She has oversight of the AHN call center, capacity and optimization, and all of AHN’s mission-critical initiatives related to clinician appointments.

Ms. Duffy has over 25 years of administrative health care experience across many disciplines, including access to care, clinical compliance, space planning, managed care contracting, business and program development, practice management, medical staff development, recruitment and education at several hospital systems in northeast Ohio.

Prior to coming to AHN, Ms. Duffy served as in a variety of leadership roles at Cleveland Clinic. In 2012, she was named Executive Director for the Office of Clinical Compliance where she implemented and managed a program to measure appropriateness of care for procedures, surgeries and tests. At the same time, Ms. Duffy led the strategy and action planning to improve patient access. Prior to Clinical Compliance and access, she held roles where she was responsible strategic space planning and business development, as well as contracting with payors for tertiary care and centers of excellence, including employer-direct contracts.

Ms. Duffy has a Bachelor of Arts degree and a Master of Public Administration degree with a focus on Healthcare Administration, both from Cleveland State University. She is a credentialed Fellow in the American College of Healthcare Executives (FACHE) and has previously served on the Board of Directors for the local ACHE chapter, Northeast Ohio American College of Healthcare Executives (NEOACHE).

Timeline

  • SVP, Virtual Health & Access

    Current role

  • SVP, Clinical Access

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