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Tom Winkler

Director Of Call Center Operations at Alliance Spine and Pain Centers

Tom Winkler has extensive experience in call center operations, with a career spanning over two decades. Currently serving as the Director of Call Center Operations at Alliance Spine and Pain Centers, Tom drives profitability and manages all aspects of contact center operations. Prior to this role, Tom held positions such as Senior Operations Manager at The Network and Contact Center Operations Manager at Ballard Designs, where Tom focused on call routing, quality initiatives, staffing, and training. Tom obtained their education at Valdosta State University.

Location

Atlanta, United States

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Org chart

No direct reports

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Offices


Alliance Spine and Pain Centers

As the largest pain management practice in the Southeast, Alliance treats patients in one of their twenty clinics and/or fourteen Joint Commission or Accreditation Association for Ambulatory Health Care accredited Ambulatory Surgery Centers. The clinics and centers are located throughout Metro Atlanta, Northwest Georgia, and Augusta. Alliance's specialized procedures correct the cause of pain, not just mask it. Our team of compassionate doctors specialize in Pain Management and interventional care. These Board-Certified physicians work closely with patients and other treating practitioners to develop individualized wellness plans for their patients. - Non-invasive, image-guided procedures to treat neck and back pain - State of the art centers staffed by nurse anesthetists and other specialized support teams - Innovative physicians and staff recognized as academic leaders, published writers, and award-winning - doctors - Treatment of diverse conditions from Spinal Stenosis to Degenerative Disc Disease to Radiculopathy - Interventional Treatments including Epidural Steroid Injections, Facet Blocks, and Spinal Cord Stimulator implants - Regenerative healing treatments including PRP, BMAC and P2P Alliance focuses such as pain from herniated discs or facet and sacroiliac joints. Our professional and experienced team treats patients in a caring, low-stress, state of the art environment. Our goal is to improve a patient's quality of life, allowing them to return to normal activities and an active lifestyle, while avoiding more invasive treatments.


Employees

201-500

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