Maride Dean

Workforce Management And Forecasting Analyst at Alliance One

Maride Dean is a seasoned professional with extensive experience in customer service, workforce management, and resume writing. Since founding Create Your Resume in 2016, Maride has provided customized resumes, cover letters, and LinkedIn profiles, achieving over $10,000 in annual sales and maintaining a 4.9-star rating on Thumbtack. At AllianceOne, Maride serves as a Workforce Management and Forecasting Analyst, improving workforce efficiency and customer satisfaction while managing schedules for up to 300 employees. Previous roles include Tier 3 Customer Service Escalations Specialist at Concentrix, Workforce Management Analyst at Stream Global Services, and various supervisory positions in fast-food and customer service environments. Maride holds an Associate’s Degree in Business Administration and Management from Heald College.

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