Theresa Baker holds a Master of Science in Materials Engineering from The Ohio State University and a Bachelor of Science in Geological/Geophysical Engineering from the University of Maryland. Currently serving as Senior Manager of Information Security Program Management at Alliant Credit Union, Theresa has a robust background in program management and operational excellence. Previous roles include Senior Third-Party Risk and Operational Excellence Strategy Program Manager at Discover Financial Services, where notable achievements included leading third-party lifecycle engagements and corporate training in security standards. Other significant positions include Senior Lean Six Sigma Improvement Program Manager at Sears Holdings Corporation and Principal Consultant at Neuro Heart Health, LLC, emphasizing workflow mapping and performance improvement. Theresa's comprehensive expertise is supported by Lean Six Sigma certifications, including Lean Six Sigma Black Belt and Lean Six Sigma Green Belt mentorship.
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