Ronak Pattani

Ronak Pattani has extensive experience as a Service Transition Manager at Allianz Global Investors, previously holding roles such as Service Design and Transition Manager at Capgemini, Service Performance and Improvement Manager at boxxe, Service Delivery Manager at KPMG UK, City of London Corporation, General Pharmaceutical Council (GPhC), Logicalis, Pfizer Ltd, and CSC, as well as a Customer Service Team Lead at HSBC Card Services. Throughout their career, Ronak has demonstrated expertise in managing IT service delivery, driving service improvement initiatives, implementing ITIL processes, and ensuring quality service performance for various organizations and government clients.