Jen Rufati

Jen Rufati is an accomplished leader with extensive experience in management and operations across various sectors, including insurance, banking, and government services. Currently serving as Group General Manager at Allianz since 2023, Jen leads the Shared Services Capability, focusing on data and reporting, strategy, finance, and regulatory compliance. Previously, roles included General Manager at Services Australia, overseeing significant payment operations, and General Manager at TAL, managing customer service and operations. Jen's tenure at Westpac involved strategic leadership in customer operations and shared services, demonstrating a strong ability to enhance operational efficiency and compliance. Educational credentials include a Masters of Commerce, eCommerce from Macquarie Graduate School of Management, complemented by executive training from prestigious institutions.