Cristian López

NOC Help Desk Engineer I at Allied Global Technology Services

Cristian López has work experience in the technology services sector, starting with their role as a Tier 1 Networking Support Agent at Ericsson Guatemala from August 2019 to January 2022. Cristian then joined Allied Global Technology Services as a NOC Analyst in January 2022. Cristian later transitioned to the position of NOC Help Desk Engineer I, where they work as a Tier 2 NOC Help-desk for Hotel Wireless networks, performing initial triage and troubleshooting and handling escalations from the Call Center regarding guest/resident cases.

Cristian López's education history includes obtaining an Associate's degree in Administración/Administrador de sistemas, redes y comunicaciones LAN/WAN from the Cisco Networking Academy in the years 2019 to 2020. During the same period, they also completed a Diplomado Cisco at Universidad Galileo, although the specific field of study for the diploma is not mentioned. Prior to that, Cristian pursued a degree in Ingeniería de sistemas at Universidad Mariano Gálvez from 2014 to 2018.

In addition to their formal education, Cristian has obtained certifications such as "Create and Manage Cloud Resources" from Google Cloud Skills Boost in December 2021. Cristian is also a Cisco Certified Network Associate, having obtained this certification in February 2020, along with the Cisco Certified Network Associate Routing & Switching certification.

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