Conor Twomey

Conor Twomey is a seasoned professional with extensive experience in customer service and compliance management. Currently serving as PCI Compliance Manager at AIB Merchant Services since September 2018, Conor previously held various roles at Sysnet Global Solutions, including Team Manager, where responsibilities included directing employee activities, managing schedules, and ensuring high performance through coaching and mentoring. Additionally, Conor excelled as a Customer Experience Specialist, evaluating customer interactions and training agents remotely. Conor began the career as a Contact Center Associate and holds a Bachelor of Arts degree in History and Geography from University College Dublin, earned in 2011.