Virgilio Ramirez

Virgilio Ramirez is an experienced IT professional with a focus on support and service delivery. Currently serving as an IT Support Analyst at Pernod Ricard since October 2018, Virgilio works closely with management and clients to ensure adherence to IT standards and efficient problem resolution. As a Retail IT Support specialist at Burberry since December 2014, responsibilities include coordinating IT services across various store locations on the East Coast and managing relationships with store personnel. Virgilio also provides desktop support for multiple clients, including Burberry, through work at Allied Worldwide since 2011. Previously, Virgilio was a Client Infrastructure Representative at Unisys from June 2005 to November 2011, where effective service was delivered to complex accounts. Virgilio holds a degree in Computer Repair and Basic Electronics from Genesee Community College, earned between 1994 and 1997.