Toni Colgan

Toni Colgan currently serves as the Senior Director of Customer Service Operations at AllPoints, a role initiated in August 2018, where responsibilities include enhancing productivity and effectiveness within the DGFS Customer Service organization through the development and management of essential business processes. Prior to this position, Toni Colgan held various roles at Quick Dispense from March 2009 to February 2018, including Director of Customer Service for the Service & Reseller Channel and Customer Service Manager, overseeing operations of multiple centers. Toni’s career began at The ICEE Company, where from June 2002 to March 2009, the role of Customer Service Manager involved managing the daily operations of call centers for the ICEE and Slush Puppie brands.