Aileen Alvarado is a professional with extensive experience in corporate resolutions and customer experience management, currently serving as Corporate Resolutions Manager at Allstate since July 2017. Previous roles at Allstate included Customer Experience Manager for the Escalations Team and Universal Claims Manager. Aileen's career began at AT&T, where various positions included Social Media Manager for Operations, Financial Reporting Analyst, National Quality Assurance Analyst, and Receivables Management Representative. Aileen holds an Associate of Science in Accounting Technology and a Bachelor of Applied Science in Operations Management and Supervision, both from Daytona State College.
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