Ray DeLorenzo is an experienced Service Assurance Technician with a focus on voice and data support. Currently serving as a Service Assurance Technician III at Allstream by Zayo Group since March 2023, Ray engages in resolving complex technical issues across various service platforms. Previously, Ray held the position of Data Service Assurance Technician II at Allstream, specializing in Layer 1, 2, and 3 telephony challenges. Ray's career includes significant experience at Integra Telecom, troubleshooting Ethernet connectivity issues and working with multiple networking technologies. Ray also possesses a solid educational background, holding a Bachelor of Business Administration in Operations Management and Supervision from Warner Pacific University and two Associate of Arts and Sciences degrees in Data Networking and Telecommunications and Computer Network Administration from Clark College.
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