Joshua Heissler is an experienced IT professional with a diverse background in technical support and service desk roles. Currently serving as a Service Desk Analyst at Alltek Services, Inc. since June 2022, Joshua also holds a position at MHD Communications as a Help Desk professional since September 2020. Prior experience includes working as a Technical Support Professional at EVO Payments, Inc. and an Autonomous App Analyst at PwC, where Joshua analyzed and improved app technologies. Additional roles include PC Support Specialist at ECHO Community Healthcare, focusing on IT equipment maintenance, and Advanced Repair Agent at Geek Squad, where Joshua advanced from a Counter Agent role. Joshua holds a degree in Web Page, Digital/Multimedia and Information Resources Design from the International Academy of Design and Technology.
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