Johny Bhan

Global Head Of Technology Service Management at Allvue Systems

Johny Bhan has extensive work experience in various leadership roles in the technology industry. Johny is currently serving as the Global Head of Technology Service Management at Allvue Systems since 2021. Prior to this, they worked as the Global Head of IT Standards and Practices at Intrado from 2020 to 2021.

From 2014 to 2020, Johny Bhan was the Head of Technology Process and Controls at Worldpay. In this role, they were responsible for leading the IT Service management functions and data analytics. Johny built an organization to support business growth, established trusted advisor relationships, and executed optimized processes. Johny achieved significant improvements across various process domains.

Before joining Worldpay, Johny Bhan was the Global Head of Customer Support at Avaya from 2000 to 2014. Johny led a team of over 350 global resources, focusing on remote support engineers and field engineers. Johny successfully improved support efficiencies and problem resolution processes.

Overall, Johny Bhan's work experience highlights their expertise in technology service management, IT standards and practices, and customer support. Johny has consistently demonstrated their ability to lead and optimize processes to deliver business growth and improve operational efficiencies.

From 1996 to 2000, Johny Bhan attended the University of Colorado Boulder, focusing on Computer Science and Engineering & Mathematics. The information does not specify whether they obtained a degree during this period.

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Timeline

  • Global Head Of Technology Service Management

    2021 - present

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