Vincent Murphy

Vincent Murphy is an experienced ITSM Solution Architect specializing in Change Management, Knowledge Management, and portal ownership at Allvue Systems since August 2021. Prior to this role, Vincent served as Global Service Request Process Owner at FIS and Global Service Request Process Manager at Worldpay. Additionally, Vincent's tenure at Vantiv included working as a Technology Analyst within the Technology Operations Team. Vincent's extensive background at Avaya spanned nearly two decades, progressing from a Senior Field Technician to Senior Operations Manager, where responsibilities included managing engineering teams and providing technical support for complex telephony systems. Vincent holds a Master of Science in Technology Management from the University of Denver and a Bachelor of Science in Computer Networking from Regis University.