Rafael Porto has extensive experience in technology and support roles, primarily with Almaden AI Brasil since September 2016, where responsibilities include developing partnerships and channels, conducting technical training and certifications, and managing lead qualification and opportunities. Prior experience includes positions as a Junior Support Technician at Reorder Tecnologia and a Level II Support Technician at CTIS Tecnologia, focusing on hardware and software maintenance, user support, and network troubleshooting. Rafael holds a degree in Computer Networks Technology from Uninove - Universidade Nove de Julho, completed between 2015 and 2017.
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