Alorica
Diane Pamulaklakin is an experienced professional in reporting and analytics, currently serving as Senior Manager at Alorica since April 2018, where Diane leads an analytics team to define business requirements, propose process improvements, and develop executive management reports and data visualizations. Prior to this role, Diane worked at Ingram Micro from June 2011 to March 2018 as a Senior Performance Readiness Trainer, focusing on tracking training performance and creating executive dashboards for the Manila Shared Services Center. Diane's career began at TELUS International Philippines as a Customer Interaction Associate and included a position as Front Desk Receptionist at Splash Mountain Resort & Hotel. Diane holds a Bachelor of Science in Business Administration with a major in Accounting Management and Finance from Trace College, completed in 2007.
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Alorica
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Alorica provides customer management solutions that span the entire customer lifecycle.