Rainerio Borja

Bong Borja is the Chief Operating Officer for Alorica. In this role, Mr. Borja is responsible for global operations, overseeing the Asia-Pacific, Latin America & The Caribbean as well as North America regions. Previously, Bong was the President of Alorica’s Asia-Pacific Operations, leading China, Japan, India and the Philippines in providing high-quality, cost-effective solutions to clients across the globe.

Prior to this role, Mr. Borja was President of the Philippines and Australia for Expert Global Solutions, Inc. (EGS) for four years before EGS’ acquisition by Alorica in June 2016. He also spent 12 years as President of Aegis People Support Philippines, a start-up company that he helped grow to more than 13,000 employees.

Often credited as the “man behind the success of the call center and BPO industry” in the country, Mr. Borja is one of the founders and former chairman of the Information Technology and Business Process Association of the Philippines (IBPAP), formerly the Business Processing Association of the Philippines (BPA/P). His opinions and contributions are highly valued by government and industry officials in the formulation of legislation and policies that govern the country's Information and Communications Technology (ICT) and BPO industry.

Mr. Borja obtained his Bachelor of Science degree at the De La Salle University and Master of Science in Economics from the De La Salle Graduate School of Business and Economics.