Giovana Avoni

Giovana Avoni has a diverse work experience that spans across different roles in graphic design, digital marketing, social media management, customer service, and advertising.

In their most recent position as a Graphic Designer at Alpaca since 2021, they collaborated with the company leadership to develop a visual identity that aligned with the company goals. Giovana created illustrations and designed the brand and visual identity for various platforms such as the blog, social media, community, and marketing.

From 2019 to 2021, Giovana worked as a Digital Marketing Consultant, providing advice and support to clients in improving their marketing strategies and plans. Giovana worked with multiple small and middle-sized businesses to enhance their brand, define their positions, and expand their audience. Giovana monitored results, prepared monthly reports, and formulated evidence-based strategies to deliver desired outcomes.

In their role as a Social Media Designer and Digital Content Marketer at Katiguá from 2019 to 2020, Giovana created digital campaigns and successfully achieved a goal of reaching 9,000 followers on Instagram within eight months. Giovana also planned and executed the entire social media content calendar.

At Sato7 - Comunicação Estratégica, Giovana worked as a Social Media and Customer Service specialist in 2019. Giovana received briefings and customer requests, developed workflows to meet client needs, and planned marketing strategies aligned with client goals. Giovana also collaborated with the team to create digital content and copywriting, gaining valuable experience in digital marketing and social media strategies.

In a previous role as a Customer Service Agent at Eurotransfer from 2016 to 2018, Giovana provided excellent customer support by addressing inquiries through telephone and email, resolving problems on the first call, and avoiding escalation of issues. Giovana also issued purchase orders and guided a team to achieve monthly goals.

Giovana started their career as a Graphic Designer Intern at Gráfica W Print in 2015, where they gained valuable industry experience.

Overall, Giovana Avoni's work experience showcases their versatility and expertise in various areas, including graphic design, digital marketing, social media management, customer service, and advertising.

Giovana Avoni attended Centro Universitário UNIFAAT from 2017 to 2020. During this time, they pursued a B.A. in Advertising and Marketing. The information does not specify if they completed the degree or not.