Tracy Sanders

Senior Director Of Client Engagement at Alpha II

Tracy Sanders has over 30 years of work experience, starting in 1983 as the Director of Business Services at Drs Mori, Bean & Brooks, PA. In this role, they managed and coordinated the activities of the business, revised procedures for workflow efficiency, troubleshooted departments for compliance and efficiency, and oversaw accounts receivables and customer service personnel.

In 2009, Tracy joined Alpha II - Healthcare RCM as a Billing and Coding Analyst. Tracy then worked their way up to become the Director of Client Delivery, where they led client implementations and solution configuration. Tracy was responsible for achieving revenue targets, client retention goals, client satisfaction goals, and managing the team responsible for these operational functions. Tracy's most recent role at Alpha II is Director of Client Engagement, where they ensure exceptional client experience and supports various client services and delivery teams by building processes and systems, providing reporting and analytics, facilitating internal enablement, and supporting inter-team collaboration and communication.

Overall, Tracy has extensive experience in healthcare revenue cycle management, business services management, and client engagement and delivery.

Tracy Sanders attended Florida State College at Jacksonville from 1982 to 1983, where they studied Computer Science without obtaining a degree.

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Timeline

  • Senior Director Of Client Engagement

    July 1, 2023 - present

  • Director of Client Engagement

    March, 2023

  • Director of Client Delivery

    January, 2022

  • Billing and Coding Analyst

    June, 2009