Rahma Alkhalifa

Rahma Alkhalifa is an experienced Customer Service Area Manager at M. H. Alshaya Co., where responsibilities include overseeing retail and food stores in the Eastern Province, ensuring effective customer service practices, and conducting training. Rahma has a history of enhancing customer satisfaction through regular store visits, developing relationships with internal customers, and collaborating with brand teams. Previously, Rahma worked as a Customer Care Officer, managing a mystery shopping program, and as a Customer Service Specialist at Aljomaih Automotive Company, with roles focused on supply chain management. Rahma holds dual Bachelor's degrees in Information Systems and Business Administration from Portland State University, complementing a strong educational background with considerable professional expertise.