Olivier Charbonneau

Olivier Charbonneau is an experienced professional in the railway industry with a focus on operational support, quality management, and continuous improvement. Since September 2020, Olivier has served as the Operational Support Manager at Alstom, ensuring safe and reliable train service while promoting service excellence across various operational aspects. Previously, as the Quality and Continuous Improvement Manager at Alstom, responsibilities included process improvement, management of audits, and implementation of standardized procedures. Prior to that role, Olivier worked at Bombardier Transportation as an Operations and Maintenance Bid Specialist and Technical Writer, contributing to maintenance strategies and proposal development. Olivier's career began at SNC-Lavalin as a Technical Training Designer and included an internship at CN focused on supply management. Olivier holds a Bachelor's degree in Mechanical Engineering from Polytechnique Montréal.