Phoebe Taylor is a highly skilled Training Coordinator at Alstom, overseeing the training of over 330 delegates for Network Rail on rail and signalling products. With extensive experience in customer experience and learning and development, Phoebe previously served as Customer Experience Team Lead at Thriva, where responsibilities included training design and execution, as well as community management across digital platforms. Additional roles in theatre as a director and educator highlight a commitment to artist development, accessibility, and collaboration. Phoebe's educational background includes a BA in Acting from the University of West London and various certifications in Learning and Development.