Jim Smith is an experienced professional in the billing, collections, and remittance processing fields, currently serving as a Senior Manager at altafiber since November 2019, managing consumer and business collections along with credit policy oversight. Prior to altafiber, Jim Smith held various senior management and director roles at Cincinnati Bell from January 2004 to November 2019, where responsibilities included governing consumer and business collections, leading technology and call center support, and overseeing the management of significant employee organizations. Jim Smith holds a Bachelor of Science in Marketing and an Associate's Degree in Business Administration from Northern Kentucky University.
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