Jewel Atkins

Jewel Atkins is an experienced IT Technical Support Engineer II at Altegra Health since February 2016, exhibiting a strong background in technical support and system administration. Previously, Jewel worked as a Wireless Analyst & Telecom Specialist at AutoTrader/Cox Automotive, achieving significant cost savings through a wireless optimization project. Past roles include Support Desk Coordinator Level II at ThyssenKrupp, where complex troubleshooting was a primary responsibility, and various contract positions, including support roles at New York Life Insurance Company, CDC, and AT&T. Jewel holds an Associate of Arts and Sciences (AAS) in Network Engineering from Howard Community College and has a comprehensive history of providing exceptional technical support across diverse environments.