Lito Delapena

Lito Delapena currently holds the position of Manager at the Customer Contact & Collections Center at TheKey since February 2022, with prior roles as Help Desk Manager and Supervisor of Billing and Accounts Receivable. From July 2017 to February 2022, Lito worked at AMN Healthcare as Customer Success Team Lead and Senior Customer Account Manager. Lito’s career in retail began at Macy's, where responsibilities included Sales Manager, Sales Supervisor, and Sales Associate from November 2011 to March 2017. Lito earned a Bachelor of Business Administration in Marketing/Marketing Management from De La Salle University between 2004 and 2008.