Jade Rudd is an experienced customer support professional currently serving as the Manager of Customer Support at Alteryx since April 2022. In this role, Jade leads a team of Customer Support Engineers to deliver exceptional product support, ensuring high customer satisfaction and adherence to service standards. Prior to Alteryx, Jade managed customer support at Zylo, acting as an escalation point for customer issues and connecting organizational functions to improve customer insights and product priorities. Jade's experience also includes roles at Transaction Network Services as Regional Technical Service Manager, where strategic initiatives were developed for change management, and at mHelpDesk as Operations Manager/Client Onboarding Senior Manager, focusing on enhancing onboarding processes. Additional experience includes service management at Grove Networks Inc., and management roles at Dileto. Jade holds a Bachelor of Arts degree with double majors in Psychology and French from Western Washington University.
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