Armando R.

Armando R. currently serves as Vice President of B2B Field Operations at Altice USA, a position held since May 2024. Prior to this role, Armando held the title of Enterprise Care Center Director at State Farm ® from May 2022 to May 2024. A significant portion of Armando's career was spent at AT&T from February 2014 to June 2022, where responsibilities included leading a team of over 500 employees and overseeing customer service for 18 million AT&T Mexico customers, managing substantial budgets, and advancing technology deployment and process improvements. Earlier roles include Aircraft Maintenance Support Engineer at Lockheed Martin and Project Engineer at Co-Operative Industries Aerospace/Defense. Armando holds a Master’s degree in Systems Engineering from Southern Methodist University and a Bachelor's degree in Mechanical Engineering from Texas Christian University.